a very unusual sharktank item

For those of you who don't know, the sharktank (no stable link, but the current episode is linked from computerworld's opinions page) is a place to hear funny, true, stories of stupidity in IT. When you feel cynical about wherever you work and how things happen, get a load of the shark, and you'll realise you're actually in good shape :-)

I'm blogging this one because it's most unusual in that it's more heartwarming than funny.

Shark Tank: Sometimes it's not just PCs that get upgraded